Voice Grid in Shahjahanpur, UP 242221

 
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 Job Summary

Job Title: 

Voice Grid


Job Code: 

SA-ACC-0118


Job Location: 

Shahjahanpur, UP 242221

Job Date: 2/6/2023

Duration: 12 Months

First Shift: 06:00 PM - 03:00 AM

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 Job Description

What would you do?

 

You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.

The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.

The Customer Service Management team focuses on managing the organization's interaction with current and potential customers. The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth. The team is also responsible for improving business relationships with customers.

 

 

What are we looking for?

 

 

We are looking for individuals who have the following skillset:

 

  • Adaptable and flexible
  • Ability to perform under pressure
  • Ability to work well in a team

 

 

Roles and Responsibilities

 

 

    • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
    • Your expected interactions are within your team and direct supervisor
    • You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
    • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
    • You will be required to help in the overall team's workload by managing your deliverables and help the team when required
    • You will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Please note this role may require you to work in rotational shifts.

"An Equal Opportunity Employer M/F/D/V"

 About SourceAbled

SourceAbled, a proprietary workforce solution powered by Rangam, goes beyond a traditional job placement program. It provides a collaborative, holistic solution implemented to develop an inclusionary program and a culture of belonging by matching Fortune 500 companies with neurodivergent talent seeking to build and sustain successful and fulfilling careers. SourceAbled connects individuals with autism, neurodivergence, physical disability, and a wide range of cognitive differences such as ADHD, autism, dyslexia, dyspraxia, and dyscalculia to apply for jobs with employers in the USA, UK, Ireland, and India, who are actively seeking talents with disabilities. SourceAbled facilitates the coordination and management of diverse hiring programs, with a consultative approach, including training, and brings them to life through digitizing the experience of attracting, onboarding, supporting, and retaining qualified employees with autism and disabilities. The program uses an end-to-end, tech-enabled hiring program to build a connected inclusive community in the workplace for neurodivergent talent. It is designed to attract and place qualified job seekers as businesses look to establish, build, and maintain their disability inclusion practices and establish and nurture a culture of inclusion.

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