Senior Associate Continuous Improvement Specialist in Andover, MA 01810

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 Job Summary

Job Title: Senior Associate Continuous Improvement Specialist

Job Code: TA-SA-PFE-3436

Job Location: Andover, MA 01810

Job Date: 2/12/2024

Duration: 0 Months

Shift(s): 09:00 AM - 06:00 PM

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 Job Description

Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results, and strengthen the overall business strategies. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success.

As a Senior Associate, you will be a member of one or more “Work Area” Process Centric Team(s) (PCT), responsible for driving effective execution and sustaining of the Integrated Manufacturing Excellence (IMEx) continuous improvement (CI) processes in the Quality Control Analytical labs. Primary responsibilities include identification, prioritization, management and execution of CI opportunities to improve the overall operational effectiveness of the PCT, reduce sources of loss, and meet improvement targets. Analyze data to drive root cause analyses and to prioritize improvements. Support the creation of PCT goals in alignment with the sites CI Goals and Compelling Business Needs (CBNs). The CI Specialist will provide coaching and leadership to project ranging from basic issues to problems that are moderately-complex and cross-functional in nature. This role is a key enabler to the successful deployment and sustainability of IMEx within the work center(s).

It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

  • Responsible for driving effective execution and sustaining support of the IMEx continuous improvement (CI) process at the PCT (Tier 1) & department level (Tier 2). Including the process of identification, management and execution of CI projects.
  • Lead moderately-complex and cross-functional operational excellence initiatives.
  • Coach and develop operational excellence skills of PCT members and drive a culture of continuous improvement within their team.
  • Input and analyze data from IMEx elements and other work units to identify areas for improvement and largest sources of loss, including collaboration with CI Specialists across ecosystems. Collaborate with other PCT members and Element Owners on identifying continuous improvement opportunities. Utilize data to influence project prioritization.
  • Coach PCT on the CI Loop visual management principles and the Plan-Do-Check-Act (PDCA) process.
  • Facilitate CI Loop meetings and project prioritization and escalation. Attend daily Tier 1 meetings, and facilitate real-time structured problem solving. Participate in monthly Tier 2 CI meeting.
  • Receive and provide Structured GEMBA on the CI Loop Element.
  • Work with PCT Lead, IMEx Deployment Lead, Tier 1 & 2 Element Owners, Operational Excellence and Area Leadership to build, maintain and improve IMEx within the work area.



  • Applicant must have a High School Diploma (or Equivalent) and 8 years of relevant experience OR an associates degree with 6 years of experience OR a bachelors with at least 3 years of experience OR Masters with more than 1 year of experience.
  • The candidate must be experienced in using root cause analysis methods.
  • The successful candidate will be a change agent who is dedicated to driving cultural and technical changes through their work.
  • The candidate must be self-motivated and able to develop work relationships in matrix environment.
  • The candidate must have ability to balance multiple priorities.
  • Able to coach others on using structured problem-solving techniques.
  • Capability in LEAN tools and/or desire to grow LEAN capabilities to further drive CI on site
  • The candidate has demonstrated skills in quantitative analysis, team facilitation, and effective communications with different levels of the organization through project execution.


  • Six Sigma Green Belt Certification
  • Lean Tool experience or Lean Yellow/Green Belt
  • Experienced with statistical software applications
  • Project management experience




  • Job will include standing, walking and sitting.


Position is first shift Monday through Friday.  Some off hour (night/weekend/holiday) support may be required to support continuous improvement activities.

Occasional travel may be required for specific projects or training.

Work Location Assignment: Flexible


  • Last Date to Apply for Job: February 26, 2024
  • Referral Bonus Eligibility: YES
  • Eligible for Relocation Package: NO

The annual base salary for this position ranges from $78,000.00 to $130,000.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | ( Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Continuous Imprv and Proj Mgmt

"An Equal Opportunity Employer M/F/D/V"

 About SourceAbled

SourceAbled, a proprietary workforce solution powered by Rangam, goes beyond a traditional job placement program. It provides a collaborative, holistic solution implemented to develop an inclusionary program and a culture of belonging by matching Fortune 500 companies with neurodivergent talent seeking to build and sustain successful and fulfilling careers. SourceAbled connects individuals with autism, neurodivergence, physical disability, and a wide range of cognitive differences such as ADHD, autism, dyslexia, dyspraxia, and dyscalculia to apply for jobs with employers in the USA, UK, Ireland, and India, who are actively seeking talents with disabilities. SourceAbled facilitates the coordination and management of diverse hiring programs, with a consultative approach, including training, and brings them to life through digitizing the experience of attracting, onboarding, supporting, and retaining qualified employees with autism and disabilities. The program uses an end-to-end, tech-enabled hiring program to build a connected inclusive community in the workplace for neurodivergent talent. It is designed to attract and place qualified job seekers as businesses look to establish, build, and maintain their disability inclusion practices and establish and nurture a culture of inclusion.

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